Privacy Policy

Last Updated: March 15, 2026

Thank you for visiting SyncX ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://syncx.trade (the "Website") and the SyncX software product.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your experience and communicate with you effectively.
Email: We collect your email address to send you important information regarding your subscription, updates, and communication.
Payment Information: We collect payment details to process your subscription securely. However, we do not store your payment information on our servers. Payments are processed by Stripe, a trusted third-party payment processor.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for the purpose of:
- Processing your subscription payments
- Providing access to SyncX software downloads
- Sending subscription-related communications
- Providing customer support
- Improving our services

3. Data Sharing

We do not share your personal data with any third parties except as required for payment processing (e.g., sharing your information with Stripe). We do not sell, trade, or rent your personal information to others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Children's Privacy

SyncX is not intended for children under the age of 18. We do not knowingly collect personal information from children.

6. Your Rights

You have the right to:
- Access your personal data
- Request correction of your personal data
- Request deletion of your account
- Cancel your subscription at any time

7. International Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

We process your data on the legal basis of contractual necessity (to provide the SyncX service) and legitimate interest (to improve our services). We do not transfer your data outside the United States except as necessary for payment processing via Stripe.

8. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, United States.

9. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: [email protected]

By using SyncX, you consent to the terms of this Privacy Policy.